:root {
  --primary:      #06111e;
  --primary-mid:  #0b1c2d;
  --accent:       #1e4a7b;
  --accent-hover: #2c5f99;
  --gold:         #c8a96e;
  --gold-light:   #e8c98a;
  --red:          #c62828;
  --white:        #fff;
  --gray-light:   #f4f6fb;
  --gray:         #6c757d;
  --gray-mid:     #9aa3b2;
  --text-dark:    #1a1a1a;
  --shadow-sm:    0 2px 12px rgba(6,17,30,.07);
  --shadow-md:    0 10px 36px rgba(6,17,30,.13);
  --shadow-lg:    0 28px 70px rgba(6,17,30,.20);
  --radius:       20px;
  --tr:           .35s cubic-bezier(.25,.46,.45,.94);
}
*,*::before,*::after{margin:0;padding:0;box-sizing:border-box}
html{scroll-behavior:smooth}
body{font-family:'Montserrat',sans-serif;background:#fff;color:var(--text-dark);overflow-x:hidden;line-height:1.6}
::-webkit-scrollbar{width:6px}
::-webkit-scrollbar-track{background:var(--primary)}
::-webkit-scrollbar-thumb{background:linear-gradient(var(--gold),var(--accent));border-radius:3px}


.header{position:fixed;top:0;left:0;width:100%;height:74px;display:flex;justify-content:space-between;align-items:center;padding:0 50px;z-index:9999;transition:all .4s ease}
.header::before{content:'';position:absolute;inset:0;background:rgba(6,17,30,0);backdrop-filter:blur(0px);border-bottom:1px solid transparent;transition:all .45s ease;z-index:1}
.header.scrolled::before{background:rgba(6,17,30,.98);backdrop-filter:blur(16px) saturate(200%);border-bottom:1px solid rgba(255,255,255,.06);box-shadow:0 4px 30px rgba(0,0,0,.3)}
.header>*{position:relative;z-index:2}
.logo img{height:44px;display:block;filter:drop-shadow(0 4px 16px rgba(0,0,0,.4));transition:transform var(--tr)}
.logo:hover img{transform:scale(1.04)}
.header nav>ul{list-style:none;display:flex;gap:28px;align-items:center}
.header nav ul li a{position:relative;color:rgba(255,255,255,.88);text-decoration:none;font-weight:500;font-size:14.5px;letter-spacing:.3px;padding:8px 4px;transition:color var(--tr)}
.header nav ul li a::after{content:'';position:absolute;left:0;bottom:-4px;width:0;height:2px;background:linear-gradient(90deg,var(--gold),var(--accent));transition:width .3s ease;border-radius:2px}
.header nav ul li a:hover{color:#fff}
.header nav ul li a:hover::after{width:100%}

.submenu{position:relative}
.dropdown{position:absolute;top:62px;left:-20px;width:310px;background:#fff;list-style:none;opacity:0;visibility:hidden;transform:translateY(14px);transition:all .32s cubic-bezier(.22,1,.36,1);padding:10px 8px 0;border-radius:18px;overflow:hidden;box-shadow:0 24px 70px rgba(6,17,30,.2),0 0 0 1px rgba(200,169,110,.12);z-index:10000}
.dropdown::before{content:'';display:block;height:3px;background:linear-gradient(90deg,var(--gold),var(--accent),var(--gold));margin-bottom:8px}
.dropdown li a{display:flex!important;align-items:center;gap:14px;padding:11px 20px;text-decoration:none;color:var(--primary)!important;font-weight:500;font-size:13.5px;transition:background .22s,padding-left .22s;border-radius:10px;margin:0 2px}
.dropdown li a::after{display:none!important}
.dropdown li a:hover{background:rgba(200,169,110,.07);padding-left:26px}
.dd-icon{width:36px;height:36px;min-width:36px;border-radius:10px;background:linear-gradient(135deg,rgba(200,169,110,.12),rgba(30,74,123,.07));border:1px solid rgba(200,169,110,.2);display:flex;align-items:center;justify-content:center;color:var(--accent);transition:all .22s;flex-shrink:0}
.dropdown li a:hover .dd-icon{background:linear-gradient(135deg,var(--gold),var(--gold-light));border-color:transparent;color:var(--primary)}
.dd-text{display:flex;flex-direction:column;gap:2px}
.dd-text strong{font-size:13.5px;font-weight:700;color:var(--primary);line-height:1.2}
.dd-text em{font-size:11px;font-style:normal;color:var(--gray-mid);font-weight:500}
.dd-footer{margin-top:8px;border-top:1px solid rgba(200,169,110,.12);padding:4px 8px 6px}
.dd-all{display:flex!important;align-items:center;justify-content:space-between!important;padding:12px 20px!important;font-size:12px!important;font-weight:700!important;letter-spacing:.5px;text-transform:uppercase;color:var(--gold)!important;background:rgba(200,169,110,.04);border-radius:10px!important}
.dd-all:hover{background:rgba(200,169,110,.1)!important}
.dd-all svg{transition:transform .22s}
.dd-all:hover svg{transform:translateX(4px)}
.submenu:hover .dropdown{opacity:1;visibility:visible;transform:translateY(0)}

.btn{border:2px solid rgba(255,255,255,.7);padding:10px 24px;border-radius:8px;font-weight:600;background:transparent;color:#fff!important;text-decoration:none;display:inline-block;transition:all var(--tr);font-family:'Montserrat',sans-serif;font-size:14px}
.btn:hover{background:var(--accent);border-color:var(--accent);transform:translateY(-2px)}
.btn::after{display:none!important}

.hamburger{display:none;flex-direction:column;gap:5px;background:none;border:none;cursor:pointer;padding:6px}
.hamburger span{display:block;width:24px;height:2px;background:#fff;border-radius:2px;transition:all .3s}
.mobile-nav{position:fixed;top:0;left:0;width:100%;background:rgba(6,17,30,.98);backdrop-filter:blur(20px);z-index:9998;padding:80px 0 20px;transform:translateY(-110%);transition:transform .35s cubic-bezier(.22,1,.36,1);border-bottom:1px solid rgba(200,169,110,.15)}
.mobile-nav.open{transform:translateY(0)}
.mobile-nav ul{list-style:none}
.mobile-nav ul li a{display:block;padding:14px 32px;color:rgba(255,255,255,.85);text-decoration:none;font-size:15px;font-weight:600;border-bottom:1px solid rgba(255,255,255,.04);transition:color .2s,padding-left .2s}
.mobile-nav ul li a:hover{color:var(--gold);padding-left:40px}
.mobile-nav ul li a.mobile-cta{background:linear-gradient(135deg,var(--gold),var(--gold-light));color:var(--primary)!important;font-weight:800;margin:16px 24px 8px;border-radius:10px;text-align:center;border-bottom:none}


.rec-hero{
  min-height:100vh;
  background:
    linear-gradient(120deg,
      rgba(4,12,22,.97) 0%,
      rgba(6,17,30,.92) 40%,
      rgba(11,28,45,.85) 65%,
      rgba(30,74,123,.35) 100%
    ),
    url('../images/reclamar.png') center -10%/cover no-repeat;
  position:relative;overflow:hidden;
  display:flex;flex-direction:column;justify-content:center;
  padding-top:74px;
}
.rec-hero-grid{position:absolute;inset:0;z-index:0;pointer-events:none;
  background-image:linear-gradient(rgba(30,74,123,.06) 1px,transparent 1px),linear-gradient(90deg,rgba(30,74,123,.06) 1px,transparent 1px);
  background-size:56px 56px}
.rec-hero-bg-text{
  position:absolute;right:-2%;top:50%;transform:translateY(-50%);
  font-family:'Playfair Display',serif;font-size:clamp(90px,14vw,220px);
  font-weight:800;color:rgba(255,255,255,.022);letter-spacing:10px;
  pointer-events:none;white-space:nowrap;z-index:1;line-height:1}
.rec-hero-inner{
  position:relative;z-index:2;
  max-width:1240px;margin:0 auto;padding:80px 32px 110px;
  display:grid;grid-template-columns:1fr 1fr;gap:70px;align-items:center}


.rec-tag{display:flex;align-items:center;gap:12px;font-size:11px;font-weight:700;letter-spacing:3px;text-transform:uppercase;color:rgba(255,255,255,.45);margin-bottom:28px;animation:fadeUp .5s ease both}
.rec-tag-dot{width:8px;height:8px;border-radius:50%;background:var(--gold);flex-shrink:0;box-shadow:0 0 0 3px rgba(200,169,110,.2);animation:tagPulse 2.5s ease infinite}
@keyframes tagPulse{0%,100%{box-shadow:0 0 0 3px rgba(200,169,110,.2)}50%{box-shadow:0 0 0 8px rgba(200,169,110,0)}}
.rec-hero-title{font-family:'Montserrat',sans-serif;font-size:clamp(2.6rem,5vw,4.8rem);line-height:1;letter-spacing:-2px;color:#fff;margin-bottom:26px;animation:fadeUp .55s .05s ease both}
.rec-title-thin{font-weight:300;opacity:.55;font-size:.62em;letter-spacing:1px;display:block;margin-bottom:4px}
.rec-hero-title em{font-family:'Playfair Display',serif;font-style:italic;font-weight:700;color:var(--gold);display:block}
.rec-hero-title strong{font-weight:900;color:#fff;line-height:.9;display:block}
.rec-hero-sub{font-size:1rem;color:rgba(255,255,255,.52);max-width:420px;line-height:1.8;margin-bottom:44px;animation:fadeUp .6s .1s ease both}


.rec-stats{display:flex;gap:0;border-top:1px solid rgba(255,255,255,.07);padding-top:36px;animation:fadeUp .65s .15s ease both}
.rec-stat{flex:1}
.rec-stat-num{font-size:1.9rem;font-weight:900;color:#fff;line-height:1;margin-bottom:5px;letter-spacing:-1.5px}
.rec-stat-num span{font-size:1rem;color:var(--gold);font-weight:700}
.rec-stat-label{font-size:9.5px;font-weight:700;letter-spacing:2px;text-transform:uppercase;color:rgba(255,255,255,.3);line-height:1.4}
.rec-stat-sep{width:1px;background:rgba(255,255,255,.07);margin:0 18px}


.rec-float-card{
  background:rgba(6,17,30,.55);border:1px solid rgba(255,255,255,.1);
  border-radius:24px;padding:36px;backdrop-filter:blur(20px) saturate(180%);
  position:relative;overflow:hidden;
  transition:border-color var(--tr),transform var(--tr);
  animation:fadeRight .7s .15s ease both;
  box-shadow:0 20px 60px rgba(0,0,0,.35)}
.rec-float-card:hover{border-color:rgba(200,169,110,.28);transform:translateY(-4px)}
.rec-float-card::before{content:'';position:absolute;top:0;left:0;right:0;height:2px;background:linear-gradient(90deg,var(--gold),var(--accent),transparent)}
.rec-float-top{display:flex;align-items:flex-start;gap:22px;margin-bottom:28px}
.rec-float-img{height:80px;width:auto;filter:drop-shadow(0 6px 18px rgba(0,0,0,.35))}
.rec-float-badge{font-size:10px;font-weight:700;letter-spacing:2.5px;text-transform:uppercase;color:var(--gold);background:rgba(200,169,110,.1);border:1px solid rgba(200,169,110,.25);display:inline-block;padding:5px 14px;border-radius:50px;margin-bottom:12px}
.rec-float-info p{font-size:.86rem;color:rgba(255,255,255,.5);line-height:1.7}
.rec-float-checks{display:flex;flex-direction:column;gap:12px;padding-top:24px;border-top:1px solid rgba(255,255,255,.07)}
.rec-check{display:flex;align-items:center;gap:10px;font-size:13px;font-weight:500;color:rgba(255,255,255,.65)}
.rec-check svg{color:var(--gold);flex-shrink:0}


.rec-scroll-hint{position:absolute;bottom:34px;left:50%;transform:translateX(-50%);display:flex;flex-direction:column;align-items:center;gap:10px;z-index:3;animation:bounce 2.5s ease infinite}
.rec-scroll-hint span{font-size:9.5px;font-weight:700;letter-spacing:3px;text-transform:uppercase;color:rgba(255,255,255,.25)}
.rec-scroll-line{width:1px;height:38px;background:linear-gradient(to bottom,rgba(200,169,110,.4),transparent)}
@keyframes bounce{0%,100%{transform:translateX(-50%) translateY(0)}50%{transform:translateX(-50%) translateY(7px)}}
@keyframes fadeUp{from{opacity:0;transform:translateY(28px)}to{opacity:1;transform:translateY(0)}}
@keyframes fadeRight{from{opacity:0;transform:translateX(28px)}to{opacity:1;transform:translateX(0)}}


.ticker-band{background:var(--primary);border-top:1px solid rgba(200,169,110,.1);border-bottom:1px solid rgba(200,169,110,.1);padding:13px 0;overflow:hidden}
.ticker-track{display:flex;gap:36px;white-space:nowrap;animation:tickerRun 32s linear infinite;width:max-content}
.ticker-track span{font-size:11.5px;font-weight:700;letter-spacing:2px;text-transform:uppercase;color:rgba(200,169,110,.65)}
.ticker-dot{color:var(--gold)!important;font-size:7px!important;opacity:.4}
@keyframes tickerRun{from{transform:translateX(0)}to{transform:translateX(-50%)}}


.rec-aviso{background:#eef4ff;border-bottom:1px solid rgba(30,74,123,.12);padding:18px 32px}
.rec-aviso-inner{max-width:1200px;margin:0 auto;display:flex;align-items:flex-start;gap:14px;font-size:.9rem;color:var(--primary);line-height:1.65}
.rec-aviso-icon{color:var(--accent);flex-shrink:0;margin-top:2px}
.rec-aviso-inner strong{font-weight:700}


.rec-main{padding:80px 0 110px;background:#fff}
.rec-container{max-width:1200px;margin:0 auto;padding:0 32px}
.rec-layout{display:grid;grid-template-columns:1.6fr 1fr;gap:36px;align-items:start}


.rec-form-card{background:var(--gray-light);border:1px solid rgba(30,74,123,.1);border-radius:var(--radius);padding:42px 44px;position:relative;overflow:hidden}
.rec-form-top-line{position:absolute;top:0;left:0;right:0;height:3px;background:linear-gradient(90deg,var(--gold),var(--accent),var(--gold-light))}
.rec-form-header{display:flex;align-items:center;gap:16px;padding-bottom:26px;border-bottom:1px solid rgba(30,74,123,.1);margin-bottom:30px}
.rec-form-icon-wrap{width:52px;height:52px;border-radius:14px;background:var(--primary);display:flex;align-items:center;justify-content:center;color:#fff;flex-shrink:0;box-shadow:0 6px 20px rgba(6,17,30,.2)}
.rec-form-title{font-family:'Playfair Display',serif;font-size:1.5rem;font-weight:700;color:var(--primary);line-height:1.2}
.rec-form-sub{font-size:.82rem;color:var(--gray-mid);margin-top:4px}


.form-section-title{display:flex;align-items:center;gap:12px;font-size:.78rem;font-weight:700;text-transform:uppercase;letter-spacing:.12em;color:var(--primary);margin:28px 0 20px;padding-bottom:12px;border-bottom:1px solid rgba(30,74,123,.08)}
.form-step{display:inline-flex;align-items:center;justify-content:center;width:28px;height:28px;border-radius:50%;background:linear-gradient(135deg,var(--primary),var(--accent));color:#fff;font-size:.72rem;font-weight:800;flex-shrink:0}


.form-row{display:grid;grid-template-columns:1fr 1fr;gap:18px}
.form-group{display:flex;flex-direction:column;margin-bottom:18px}
.form-group label{font-size:.72rem;font-weight:700;text-transform:uppercase;letter-spacing:.07em;color:var(--primary);margin-bottom:8px}
.form-group input,.form-group select,.form-group textarea{background:#fff;border:1.5px solid rgba(30,74,123,.15);border-radius:10px;color:var(--primary);font-family:'Montserrat',sans-serif;font-size:.9rem;padding:13px 16px;outline:none;transition:border-color .22s,box-shadow .22s;resize:none}
.form-group input::placeholder,.form-group textarea::placeholder{color:#b0b8c8}
.form-group input:focus,.form-group select:focus,.form-group textarea:focus{border-color:var(--accent);box-shadow:0 0 0 3px rgba(30,74,123,.1)}


.tipo-reclamacion-group{margin-bottom:22px}
.tipo-label{display:block;font-size:.72rem;font-weight:700;text-transform:uppercase;letter-spacing:.07em;color:var(--primary);margin-bottom:12px}
.tipo-options{display:grid;grid-template-columns:1fr 1fr;gap:14px}
.tipo-option{cursor:pointer}
.tipo-option input[type="radio"]{display:none}
.tipo-option-card{display:flex;align-items:flex-start;gap:14px;background:#fff;border:1.5px solid rgba(30,74,123,.15);border-radius:14px;padding:18px 16px;transition:border-color .22s,box-shadow .22s,background .22s;cursor:pointer}
.tipo-option-card:hover{border-color:var(--accent)}
.tipo-option-card.selected{border-color:var(--accent);background:#eef4ff;box-shadow:0 0 0 3px rgba(30,74,123,.1)}
.tipo-option-icon{width:42px;height:42px;flex-shrink:0;background:rgba(30,74,123,.07);border-radius:10px;display:flex;align-items:center;justify-content:center;color:var(--accent)}
.tipo-option-title{font-size:.93rem;font-weight:700;color:var(--primary);margin-bottom:4px}
.tipo-option-desc{font-size:.77rem;color:var(--gray);line-height:1.45}


.file-label{display:flex;align-items:center;gap:10px;background:#fff;border:1.5px dashed rgba(30,74,123,.2);border-radius:10px;padding:13px 16px;color:var(--gray);font-size:.85rem;cursor:pointer;transition:border-color .22s,color .22s;margin-bottom:20px;font-family:'Montserrat',sans-serif}
.file-label:hover{border-color:var(--accent);color:var(--accent)}
#adjunto{display:none}


.terminos-row{display:flex;align-items:flex-start;gap:12px;margin-bottom:24px;font-size:.83rem;color:var(--gray);line-height:1.55}
.terminos-row input[type="checkbox"]{width:18px;height:18px;accent-color:var(--primary);cursor:pointer;flex-shrink:0;margin-top:2px}
.terminos-row label{cursor:pointer}


.btn-submit{width:100%;padding:16px;background:linear-gradient(135deg,var(--primary) 0%,var(--accent) 100%);color:#fff;font-family:'Montserrat',sans-serif;font-size:.9rem;font-weight:700;text-transform:uppercase;letter-spacing:.08em;border:none;border-radius:10px;cursor:pointer;transition:all .3s ease;display:flex;align-items:center;justify-content:center;gap:10px;box-shadow:0 6px 24px rgba(6,17,30,.2)}
.btn-submit:hover{transform:translateY(-2px);box-shadow:0 12px 32px rgba(6,17,30,.3);filter:brightness(1.1)}
.btn-submit:disabled{opacity:.7;cursor:not-allowed;transform:none}


.success-msg{display:none;align-items:center;gap:10px;justify-content:center;text-align:center;color:#1a7a3c;background:#e8f5ee;border:1px solid #a8d5b5;border-radius:10px;font-size:.9rem;font-weight:600;margin-top:16px;padding:14px 20px}


.form-group input.input-error,.form-group select.input-error,.form-group textarea.input-error{border-color:var(--red);box-shadow:0 0 0 3px rgba(198,40,40,.1)}
.field-error-msg{display:block;color:var(--red);font-size:.72rem;font-weight:600;margin-top:6px;letter-spacing:.02em}
.tipo-reclamacion-group.group-error .tipo-options{border:1.5px solid var(--red);border-radius:14px;padding:10px}
.terminos-row.group-error{background:rgba(198,40,40,.04);border:1px solid rgba(198,40,40,.3);border-radius:8px;padding:10px 12px}


.rec-sidebar{display:flex;flex-direction:column;gap:18px}
.side-card{background:var(--gray-light);border:1px solid rgba(30,74,123,.1);border-radius:16px;padding:26px;position:relative;overflow:hidden;transition:border-color var(--tr),box-shadow var(--tr)}
.side-card::before{content:'';position:absolute;top:0;left:0;bottom:0;width:3px;background:linear-gradient(to bottom,var(--gold),var(--accent));border-radius:3px 0 0 3px;transform:scaleY(0);transform-origin:bottom;transition:transform .35s ease}
.side-card:hover{border-color:rgba(200,169,110,.25);box-shadow:var(--shadow-sm)}
.side-card:hover::before{transform:scaleY(1)}


.side-highlight{background:var(--primary);border-color:var(--primary);text-align:center}
.side-highlight::before{display:none}
.side-highlight::after{content:'';position:absolute;top:0;left:0;right:0;height:2px;background:linear-gradient(90deg,var(--gold),var(--accent),transparent)}
.side-highlight h3{color:#fff!important}
.side-highlight p{color:rgba(255,255,255,.58)!important}
.side-highlight strong{color:rgba(255,255,255,.88)}
.side-card-logo{display:flex;justify-content:center;margin-bottom:18px}
.side-card-logo img{height:68px;width:auto;filter:drop-shadow(0 4px 12px rgba(0,0,0,.25))}

.side-title{display:flex;align-items:center;gap:10px;font-size:.88rem;font-weight:700;color:var(--primary);margin-bottom:16px}
.side-icon{width:30px;height:30px;border-radius:8px;background:rgba(30,74,123,.08);border:1px solid rgba(30,74,123,.12);display:flex;align-items:center;justify-content:center;color:var(--accent);flex-shrink:0}


.plazo-item{display:flex;align-items:center;justify-content:space-between;padding:10px 14px;border-radius:8px;margin-bottom:10px;background:#fff;border:1px solid rgba(30,74,123,.1)}
.plazo-badge{font-size:.75rem;font-weight:700;text-transform:uppercase;letter-spacing:.08em;padding:4px 12px;border-radius:20px}
.plazo-reclamo{background:rgba(30,74,123,.08);color:var(--accent)}
.plazo-queja{background:rgba(198,40,40,.07);color:var(--red)}
.plazo-time{font-size:.86rem;font-weight:700;color:var(--primary)}
.plazo-nota{font-size:.76rem!important;color:var(--gray-mid)!important;margin-top:8px;font-style:italic}


.side-text{font-size:.86rem;color:var(--gray);line-height:1.7;margin-bottom:10px}
.side-link{display:block;font-size:.88rem;font-weight:600;color:var(--accent);text-decoration:none;margin-bottom:6px;transition:color var(--tr),padding-left var(--tr)}
.side-link:hover{color:var(--primary);padding-left:4px}
.side-hours{font-size:.78rem;color:var(--gray-mid);margin-top:10px;line-height:1.6}


.side-indecopi{background:#fff8f8;border-color:rgba(198,40,40,.15)}
.side-indecopi::before{background:linear-gradient(to bottom,var(--red),#e57373)}
.indecopi-header{display:flex;align-items:center;gap:10px;margin-bottom:12px}
.indecopi-header span{font-size:1.05rem;font-weight:800;color:var(--red);letter-spacing:1px}
.side-indecopi p{color:var(--gray);font-size:.85rem;line-height:1.65}
.side-indecopi strong{color:#333}
.indecopi-btn{display:block;margin-top:14px;text-align:center;padding:11px;background:var(--red);border-radius:8px;color:#fff!important;text-decoration:none;font-size:.82rem;font-weight:700;text-transform:uppercase;letter-spacing:.06em;transition:all .22s}
.indecopi-btn:hover{background:#a02020;transform:translateY(-2px)}


.whatsapp-float{position:fixed;bottom:30px;right:30px;z-index:9998;width:56px;height:56px;border-radius:50%;background:linear-gradient(135deg,#25d366,#128c7e);color:#fff;display:flex;align-items:center;justify-content:center;box-shadow:0 6px 24px rgba(37,211,102,.4);text-decoration:none;transition:all var(--tr);animation:waPop 1s 2s cubic-bezier(.175,.885,.32,1.275) both}
.whatsapp-float:hover{transform:scale(1.1) translateY(-3px)}
@keyframes waPop{from{opacity:0;transform:scale(0)}to{opacity:1;transform:scale(1)}}


.footer{background:#020609;position:relative;overflow:hidden}
.footer::before{content:'';position:absolute;inset:0;background-image:linear-gradient(rgba(30,74,123,.04) 1px,transparent 1px),linear-gradient(90deg,rgba(30,74,123,.04) 1px,transparent 1px);background-size:56px 56px;pointer-events:none}
.footer::after{content:'';position:absolute;top:-200px;left:-200px;width:600px;height:600px;border-radius:50%;background:radial-gradient(circle,rgba(30,74,123,.12) 0%,transparent 70%);pointer-events:none}
.footer-top-bar{border-bottom:1px solid rgba(200,169,110,.1);background:rgba(255,255,255,.022);position:relative;z-index:1}
.footer-top-inner{max-width:1200px;margin:0 auto;padding:16px 44px;display:flex;align-items:center;flex-wrap:wrap}
.ftb-item{display:flex;align-items:center;gap:8px;font-size:12.5px;font-weight:500;color:rgba(255,255,255,.5);padding:0 28px}
.ftb-item svg{color:var(--gold);flex-shrink:0}
.ftb-item:first-child{padding-left:0}
.ftb-divider{width:1px;height:20px;background:rgba(255,255,255,.08);flex-shrink:0}
.ftb-badge{margin-left:auto;padding-right:0;color:rgba(200,169,110,.8);font-weight:700;letter-spacing:.5px;font-size:11px;text-transform:uppercase}
.ftb-dot{width:7px;height:7px;border-radius:50%;background:#25d366;box-shadow:0 0 0 3px rgba(37,211,102,.15);animation:ftbPulse 2s ease infinite;flex-shrink:0}
@keyframes ftbPulse{0%,100%{box-shadow:0 0 0 0 rgba(37,211,102,.4)}50%{box-shadow:0 0 0 7px rgba(37,211,102,0)}}
.footer-body{max-width:1200px;margin:0 auto;padding:72px 44px 60px;position:relative;z-index:1}
.footer-main-grid{display:grid;grid-template-columns:1.8fr 1fr 1fr 1.3fr;gap:52px;align-items:start}
.footer-brand-logo img{height:54px;display:block;margin-bottom:20px}
.footer-brand-desc{font-size:.84rem;color:rgba(255,255,255,.38);line-height:1.75;margin-bottom:22px;max-width:280px}
.footer-certs{display:flex;flex-wrap:wrap;gap:7px;margin-bottom:26px}
.fcert{font-size:9.5px;font-weight:700;letter-spacing:1px;text-transform:uppercase;padding:4px 10px;border-radius:5px;background:rgba(255,255,255,.05);border:1px solid rgba(255,255,255,.09);color:rgba(255,255,255,.4)}
.fcert-alt{background:rgba(200,169,110,.07);border-color:rgba(200,169,110,.2);color:rgba(200,169,110,.6)}
.footer-socials{display:flex;gap:10px}
.fsocial{width:36px;height:36px;border-radius:9px;background:rgba(255,255,255,.05);border:1px solid rgba(255,255,255,.08);display:flex;align-items:center;justify-content:center;transition:all .25s;color:rgba(255,255,255,.45);text-decoration:none}
.fsocial svg{width:15px;height:15px;fill:currentColor}
.fsocial:hover{background:rgba(200,169,110,.12);border-color:rgba(200,169,110,.3);color:var(--gold);transform:translateY(-2px)}
.fsocial-wa:hover{background:rgba(37,211,102,.1);border-color:rgba(37,211,102,.3);color:#25d366}
.footer-col-title{font-size:10.5px;font-weight:700;text-transform:uppercase;letter-spacing:2.5px;color:rgba(255,255,255,.85);margin-bottom:22px;display:flex;align-items:center;gap:10px}
.fct-bar{display:block;width:18px;height:2px;background:linear-gradient(90deg,var(--gold),var(--accent));border-radius:2px;flex-shrink:0}
.footer-links{list-style:none}
.footer-links li{margin-bottom:12px}
.footer-links li a{display:flex;align-items:center;gap:8px;font-size:.84rem;color:rgba(255,255,255,.38);text-decoration:none;font-weight:500;transition:color .2s,gap .2s}
.footer-links li a svg{color:rgba(200,169,110,.35);flex-shrink:0;transition:color .2s,transform .2s}
.footer-links li a:hover{color:rgba(255,255,255,.85);gap:12px}
.footer-links li a:hover svg{color:var(--gold);transform:translateX(2px)}
.footer-cta-text{font-size:.84rem;color:rgba(255,255,255,.38);line-height:1.65;margin-bottom:20px}
.footer-cta-btn{display:inline-flex;align-items:center;gap:8px;padding:12px 22px;border-radius:9px;background:linear-gradient(135deg,var(--gold),var(--gold-light));color:var(--primary);font-weight:700;font-size:13px;text-decoration:none;transition:all .25s;box-shadow:0 6px 20px rgba(200,169,110,.25);margin-bottom:12px;width:100%;justify-content:center}
.footer-cta-btn:hover{filter:brightness(1.08);transform:translateY(-2px)}
.footer-phone-link{display:flex;align-items:center;gap:8px;justify-content:center;font-size:13.5px;font-weight:700;color:rgba(255,255,255,.55);text-decoration:none;padding:10px;border-radius:9px;border:1px solid rgba(255,255,255,.07);transition:all .25s;margin-bottom:22px}
.footer-phone-link svg{color:var(--gold)}
.footer-phone-link:hover{color:#fff;border-color:rgba(200,169,110,.25);background:rgba(255,255,255,.04)}
.footer-reclamaciones a{display:block;transition:opacity .2s}
.footer-reclamaciones a:hover{opacity:.75}
.footer-reclamaciones img{height:58px;width:auto;display:block}
.footer-divider-line{max-width:1200px;margin:0 auto;height:1px;background:linear-gradient(90deg,transparent,rgba(200,169,110,.15) 20%,rgba(200,169,110,.25) 50%,rgba(200,169,110,.15) 80%,transparent);position:relative;z-index:1}
.footer-bottom{position:relative;z-index:1;padding:22px 44px}
.footer-bottom-inner{max-width:1200px;margin:0 auto;display:flex;justify-content:space-between;align-items:center;flex-wrap:wrap;gap:8px}
.footer-bottom p{font-size:.76rem;color:rgba(255,255,255,.18)}
.footer-bottom strong{color:rgba(255,255,255,.3);font-weight:700}
.footer-ruc{color:rgba(255,255,255,.12)!important}


@media(max-width:1024px){
  .rec-hero-inner{grid-template-columns:1fr;gap:48px;padding:70px 32px 90px}
  .rec-hero-right{max-width:580px}
  .rec-layout{grid-template-columns:1fr}
  .rec-sidebar{display:grid;grid-template-columns:1fr 1fr;gap:18px}
  .side-highlight{grid-column:1/-1}
  .footer-main-grid{grid-template-columns:1.5fr 1fr 1fr;gap:40px}
  .footer-col-cta{grid-column:1/-1}
}
@media(max-width:768px){
  .header{padding:0 24px;height:64px}
  .header nav{display:none}
  .hamburger{display:flex}
  .form-row{grid-template-columns:1fr}
  .tipo-options{grid-template-columns:1fr}
  .rec-sidebar{grid-template-columns:1fr}
  .footer-body{padding:52px 28px 44px}
  .footer-main-grid{grid-template-columns:1fr 1fr;gap:28px}
  .footer-brand{grid-column:1/-1}
}
@media(max-width:640px){
  .rec-hero-inner{padding:60px 20px 80px}
  .rec-main{padding:60px 0 80px}
  .rec-container{padding:0 20px}
  .rec-form-card{padding:28px 22px}
  .rec-aviso{padding:16px 20px}
  .footer-top-inner{flex-direction:column;align-items:flex-start;gap:10px}
  .ftb-divider{display:none}
  .ftb-item{padding:0}
  .footer-body{padding:44px 20px 36px}
  .footer-main-grid{grid-template-columns:1fr}
  .footer-bottom{padding:18px 20px}
}

.overlay {
  position: fixed; inset: 0;
  background: rgba(4,12,22,0.82);
  backdrop-filter: blur(6px);
  display: flex; align-items: center; justify-content: center;
  z-index: 9999;
}
.overlay.hidden { display: none; }

.overlay-card {
  background: #fff;
  border-radius: 22px;
  padding: 44px 52px;
  text-align: center;
  min-width: 300px;
  border: 1px solid rgba(200,169,110,0.2);
  box-shadow: 0 32px 80px rgba(0,0,0,0.4);
  animation: overlayCardIn 0.4s cubic-bezier(0.16,1,0.3,1) both;
}
@keyframes overlayCardIn {
  from { opacity:0; transform:scale(0.92) translateY(16px); }
  to   { opacity:1; transform:scale(1) translateY(0); }
}

.overlay-state { display:flex; flex-direction:column; align-items:center; gap:18px; }


.overlay-spinner-wrap { position:relative; width:64px; height:64px; }
.overlay-ring { animation: spinRec 1s linear infinite; display:block; }
@keyframes spinRec { to { transform:rotate(360deg); } }
.overlay-ring-icon {
  position:absolute; inset:0;
  display:flex; align-items:center; justify-content:center;
}


.overlay-title {
  font-family:'Playfair Display',serif;
  font-size:1.25rem; font-weight:800;
  color:#06111e; margin:0;
}
.overlay-sub {
  font-size:13px; color:#6c757d;
  margin:0; line-height:1.6; max-width:230px;
}


.overlay-check-circle {
  width:72px; height:72px; border-radius:50%;
  background:linear-gradient(135deg,#c8a96e,#e8c98a);
  display:flex; align-items:center; justify-content:center;
  animation:popIn .5s cubic-bezier(.175,.885,.32,1.275) both;
}
@keyframes popIn { from{transform:scale(0);opacity:0} to{transform:scale(1);opacity:1} }

.overlay-check-svg polyline {
  stroke-dasharray: 30;
  stroke-dashoffset: 30;
}
.overlay-check-svg.draw polyline {
  animation: drawCheck 0.4s 0.3s ease forwards;
}
@keyframes drawCheck {
  from { stroke-dashoffset: 30; }
  to   { stroke-dashoffset: 0; }
}


.overlay-close-btn {
  padding:11px 28px;
  background:linear-gradient(135deg,#06111e,#1e4a7b);
  color:#fff; border:none; border-radius:10px;
  cursor:pointer; font-weight:700; font-size:13px;
  font-family:'Montserrat',sans-serif;
  transition:all 0.25s ease;
  margin-top:4px;
}
.overlay-close-btn:hover { transform:translateY(-2px); filter:brightness(1.15); }